Shipping Times

We ship orders worldwide.

All orders are processed and dispatched within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Estimated delivery times:

• United States: 6–9 business days
• Australia: 7–11 business days
• Europe: 3–5 business days

Delivery times are estimates only and may vary depending on your location, customs processing, and carrier delays. Weekends and public holidays are not considered business days.

Shipping Options and Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Available shipping options and final rates will be displayed before you complete your purchase.

International Orders, Duties and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your local government.

These charges are not included in our product or shipping prices and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Addresses and Failed Deliveries

Please ensure your shipping address is accurate and complete before placing your order.

We are not responsible for orders that cannot be delivered due to:

• Incorrect or incomplete shipping information
• Refused deliveries
• Failure to collect parcels from the carrier or local postal service

If a package is returned to us, additional shipping fees may apply before it can be resent.

Delays Outside Our Control

Once an order has been handed to the carrier, delivery is subject to the carrier’s operations and timelines.

We are not responsible for delays caused by factors outside our control, including but not limited to:

• Weather events
• Customs inspections
• Transportation disruptions
• Carrier delays
• Public holidays
• Strikes or industrial action

While we will do our best to assist with any delivery issues, we cannot guarantee specific delivery dates.

Questions

If you have any questions regarding shipping or an existing order, please contact us through our Contact page and include your order number so we can assist you as quickly as possible.